Refund Policy

1. Trial Before Purchase

EagleCast TV encourages viewers to request a trial before choosing a package so device compatibility, app setup, and playback can be checked first.

2. Support Review

If you experience an issue after purchase, contact EagleCast TV support with your device, app, connection type, package, and error details so the team can review the setup path.

3. Refund Questions

Refund eligibility depends on the transaction details, service status, account usage, and support findings. Contact support for the current policy that applies to your order.